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  • Writer's picturekarloflynn

O'Flynn Estate Agents - The Simple Things Done Well.

Updated: Jun 15, 2022

Selling or buying a house can be a pressurised experience for a customer. It is often connected to a host of other life events, such as moving in or out of a familiar area, maybe a change of schools for your children or often a move is occurring through the breakdown of a relationship, or the loss of a loved one. The last thing you need is more complication or worry.

After working in this industry for a long time I have seen things done well, and many things done not so well. What I wanted to focus on with my own estate agency is doing the simple things well, because I believe that if you focus on getting the basics right, then that framework leads to a successful encounter, and satisfied customers across the board.

But what does this mean, and how does this transfer into a set of values that we use at O'Flynns Estate Agents?

It means that we put Communication at the top of our priorities when dealing with customers. We believe in building relationships based on respect, so that means if you have gone out of your way to ask us a question, then you deserve a timely answer. This isn't just about us being reactive, it is also us about thinking about the type of things you absolutely need to be kept in the picture about, and giving you that information throughout your dealings with us. We listen as well, and that means we actively listen to our customers needs, and sense check that back to you to make sure we are all on the same page.

It means that we believe in Transparency. We don't hide, and we don't hold things back. What we know, is what ultimately you should know as well, so we keep you in the picture at all times.

It means that we Understand that this is a big deal for you, and that it's only part of much bigger picture, often itself interconnected with difficult changes for you. We do our best at all times to be sensitive the situation you are in and to treat you with care and respect throughout your buying or selling journey.

We think that if we can do the simple things well, then this translates into a positive and pain free experience for you. Selling and buying houses can be a complex experience, let's not pretend otherwise, it is often hard for all parties involved. However losing site of doing the simple things well, will only amplify the difficulties. That's why we put such an emphasis on the above, it is based upon years of experience and it's something we think sets us apart from all the noise in this industry. After you have dealt with us here at O'Flynn Estate Agents we hope it is something you will agree with.

Get in touch for a friendly chat about your next move.

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